I can't restore my bookmarks from portable hard drive, why not?
I backed up my bookmarks through "import and Backup" yesterday as my hard drive had a failure and was being replaced. I now have a new hard drive installed and am trying to restore the bookmarks from my portable drive, but I get "unable to process the backup file". It is a JSON file, bookmarks-2015-02-08.json. Have I now lost every single one of my bookmarks by trying to use the backup procedure? I no longer have access to the failed drive.
Ọ̀nà àbáyọ tí a yàn
Hi, I did try that unsuccessfully, but was able to get them restored by following the link from a previous ask (https://support.mozilla.org/en-US/questions/927611). Thanks for the reply.
Ka ìdáhùn ni ìṣètò kíkà 👍 0All Replies (2)
Have you tried copying it onto the desktop. Maybe it is encountering a problem when trying to import from a external drive.
Ọ̀nà àbáyọ Tí a Yàn
Hi, I did try that unsuccessfully, but was able to get them restored by following the link from a previous ask (https://support.mozilla.org/en-US/questions/927611). Thanks for the reply.