Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Èròjà atẹ̀lélànà yii ni a ti fi pamọ́ fọ́jọ́ pípẹ́. Jọ̀wọ́ béèrè ìbéèrè titun bí o bá nílò ìrànwọ́.

My downloader icon that I used for You Tube has disappeared. How do I restore it?

more options

I no longer see the tiny blue and red circles that let me know that the Firefox down loader feature is active.

I no longer see the tiny blue and red circles that let me know that the Firefox down loader feature is active.

Ọ̀nà àbáyọ tí a yàn

In your "More System Details" no Extensions are listed, so you may need to reinstall your downloader.

During a recent update, do you recall using the Refresh feature? This could come up as a message that Firefox is running more slowly than usual and you can perk it up by restoring default settings. If you chose that option, then you got a slimmed down settings folder without your extensions. Also, an "Old Firefox Data" folder would appear on your desktop. Do you see anything like that?

Ka ìdáhùn ni ìṣètò kíkà 👍 1

All Replies (1)

more options

Ọ̀nà àbáyọ Tí a Yàn

In your "More System Details" no Extensions are listed, so you may need to reinstall your downloader.

During a recent update, do you recall using the Refresh feature? This could come up as a message that Firefox is running more slowly than usual and you can perk it up by restoring default settings. If you chose that option, then you got a slimmed down settings folder without your extensions. Also, an "Old Firefox Data" folder would appear on your desktop. Do you see anything like that?