Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Èròjà atẹ̀lélànà yii ni a ti fi pamọ́ fọ́jọ́ pípẹ́. Jọ̀wọ́ béèrè ìbéèrè titun bí o bá nílò ìrànwọ́.

My email account has been hacked and my address book has been used to send unsolicitated emails to all my contacts, how can I stop this activity

  • 1 èsì
  • 1 ní ìṣòro yìí
  • 4 views
  • Èsì tí ó kẹ́hìn lọ́wọ́ Gnospen

more options

My email account has been hacked and my address book has been used to send unsolicitated emails to all my contacts.

My email account has been hacked and my address book has been used to send unsolicitated emails to all my contacts.

All Replies (1)

more options

First of all Run windows in safe mode (with network) and change your password on your email account.

Then run several anti-malware programs (there are many free ones, but not all are trustworthy)

Malwarebyte >> http://www.malwarebytes.org/mbam.php Microsoft Safety Scanner >> http://www.microsoft.com/security/scanner/en-us/default.aspx Windows Defender >> http://windows.microsoft.com/en-us/windows/using-defender Spybot >> http://www.safer-networking.org/en/index.html Kasperky >> http://www.kaspersky.com/security-scan Rootkit scanner TDSS-Killer >> http://support.kaspersky.com/5350

And when all is clean, change password for your email account again.