Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Èròjà atẹ̀lélànà yii ni a ti fi pamọ́ fọ́jọ́ pípẹ́. Jọ̀wọ́ béèrè ìbéèrè titun bí o bá nílò ìrànwọ́.

how can i get the authenticity of facebook to change

more options

so im using a public wifi connection. when i try to go to facebook it says  : SECURE CONNECTION FAILED: The connection to the server was reset while the page was loading.

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.


HOW DO I FIX THIS!?!?

so im using a public wifi connection. when i try to go to facebook it says : SECURE CONNECTION FAILED: The connection to the server was reset while the page was loading. The page you are trying to view cannot be shown because the authenticity of the received data could not be verified. Please contact the website owners to inform them of this problem. HOW DO I FIX THIS!?!?

All Replies (2)

more options

Apologies for the seemingly arcane nature of this suggestion, but could you see whether there is more detailed information about this problem in the Browser Console? Here's how:

  • Open the Browser Console using Ctrl+Shift+j or the Developer menu
  • Once the console settles down, click the Clear button on the top bar
  • Leaving the console window open, switch back over to Facebook and reload (Ctrl+r
  • Switch back over to the console and look for security-related messages. These might have a red triangle at the left. Please copy/paste the messages into a reply.
more options

By the way, I guess it goes without saying that your device may detect rogue hotspots anywhere you are and you should verify with the establishment -- whether it's a coffee shop, hotel, airport, or other business -- that you are connecting to their hotspot. Assuming you don't want strangers in your Facebook account!