Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Èròjà atẹ̀lélànà yii ni a ti fi pamọ́ fọ́jọ́ pípẹ́. Jọ̀wọ́ béèrè ìbéèrè titun bí o bá nílò ìrànwọ́.

One of my Dad's devices has been stolen. Is it possible to find the IP address where it has accessed the net?

more options

My Dad's laptop was stolen from a Nursing Home while he was in the Hospital.

It is Synched to his Desktop.

I found that it was used to access Gmail since it vanished.

Is there a way to determine the IP address it was at?

My Dad's laptop was stolen from a Nursing Home while he was in the Hospital. It is Synched to his Desktop. I found that it was used to access Gmail since it vanished. Is there a way to determine the IP address it was at?

All Replies (1)

more options

Wow, that's terrible.

Google's systems probably recorded the IP address from which the account was accessed, but I don't know what you need to do to get access to that information.

The data copied by Sync probably does not include IP addresses used by the other devices on the account. Mozilla's web logs might include that information, but I don't think it would be readily accessible. You might need to speak with someone in the legal department. I suggest phoning the Mountain View office 650-903-0800 to see what would be required to release that information.