Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Èròjà atẹ̀lélànà yii ni a ti fi pamọ́ fọ́jọ́ pípẹ́. Jọ̀wọ́ béèrè ìbéèrè titun bí o bá nílò ìrànwọ́.

I have installed Thunderbird on a Windows Server 2008 VPS, and can send/receive mail fine, but can't get it recognised as Default Email by Accredo

  • 2 àwọn èsì
  • 1 ní ìṣòro yìí
  • 1 view
  • Èsì tí ó kẹ́hìn lọ́wọ́ sjmusgrave

sjmusgrave
sjmusgrave
more options

I have gone into Control Panel and set Thunderbird as the default email. I have also set Thunderbird to check that it is the default email, and it currently thinks it is. Accredo (our accounting software) doesn't recognise that Thunderbird is there when I try and send an email. It has the options of Full MAPI, Simple MAPI and Outlook settings, and none of these work. We had an identical setup running on a Windows 7 box and it worked perfectly. I'm baffled...

I have gone into Control Panel and set Thunderbird as the default email. I have also set Thunderbird to check that it is the default email, and it currently thinks it is. Accredo (our accounting software) doesn't recognise that Thunderbird is there when I try and send an email. It has the options of Full MAPI, Simple MAPI and Outlook settings, and none of these work. We had an identical setup running on a Windows 7 box and it worked perfectly. I'm baffled...

All Replies (2)

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

If you just installed the Windows 7 there is a good chance the accredi software does not install the MAPI components and Microsoft no longer include them in Windows 7.

I think this may well fix the issue for you https://www.microsoft.com/en-us/download/confirmation.aspx?id=1004 but I am no expert on MAPI. to me it is something of a dark art.

At the end of the day Thunderbird is only good for Simple MAPI, so there is no point using anything else.

sjmusgrave
sjmusgrave Ìbéèrè olóhun
more options

We have just moved our setup off the Windows 7 box (where it worked well but the machine was tired) and put it on to Windows Server 2008, and this is where it isn't working. I tried Simple MAPI and that didn't help...