Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Èròjà atẹ̀lélànà yii ni a ti fi pamọ́ fọ́jọ́ pípẹ́. Jọ̀wọ́ béèrè ìbéèrè titun bí o bá nílò ìrànwọ́.

Downloads to wrong folder

  • 2 àwọn èsì
  • 2 ní àwọn ìṣòro yìí
  • 1 view
  • Èsì tí ó kẹ́hìn lọ́wọ́ cor-el

more options

Hello there,

Since i have been using Firefox, i am very satisfied. In my case it is faster and better as any other browser. There is just one problem: When i download any file of the internet, Firefox puts the file in the Local Temp folder. I have changed the download folder from downloads to documents, but it still puts all download in the Local Temp folder. Can you help me?

Hello there, Since i have been using Firefox, i am very satisfied. In my case it is faster and better as any other browser. There is just one problem: When i download any file of the internet, Firefox puts the file in the Local Temp folder. I have changed the download folder from downloads to documents, but it still puts all download in the Local Temp folder. Can you help me?

All Replies (2)

more options

https://support.mozilla.org/en-US/kb/how-to-fix-preferences-wont-save Note: Some software, like Advanced SystemCare with Surfing Protection, can protect files in the Firefox profile folder against changes. If you have such software then check the settings or uninstall this software.


http://kb.mozillazine.org/Issues_with_Firefox#Downloading_opening_or_saving_files

http://kb.mozillazine.org/Unable_to_save_or_download_files

more options

It is possible that security (anti-virus) software is causing problems with downloading files by Firefox and prevents Firefox from moving the file from the %temp% folder to the destination folder. Try to disable scanning files in real-time in security (anti-virus) software temporarily to see if that makes a difference.