Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Èròjà atẹ̀lélànà yii ni a ti fi pamọ́ fọ́jọ́ pípẹ́. Jọ̀wọ́ béèrè ìbéèrè titun bí o bá nílò ìrànwọ́.

After crashing, Firefox will not open on my Mac even after re-install.

  • 1 èsì
  • 1 ní ìṣòro yìí
  • 14 views
  • Èsì tí ó kẹ́hìn lọ́wọ́ guigs

more options

When browsing some pages concerning whether Islam was a peaceful religion, Firefox crashed and closed. A small window opened which says "We're sorry. Firefox had a problem and crashed. We'll try to restore your tabs and windows when it restarts. To help us to diagnose and fix the problem, you can send us a crash report etc..

I have un-installed Firefox and re-downloaded it but all I can get is the crash report window. Firefox will not open.

When browsing some pages concerning whether Islam was a peaceful religion, Firefox crashed and closed. A small window opened which says "We're sorry. Firefox had a problem and crashed. We'll try to restore your tabs and windows when it restarts. To help us to diagnose and fix the problem, you can send us a crash report etc.. I have un-installed Firefox and re-downloaded it but all I can get is the crash report window. Firefox will not open.

All Replies (1)

more options

Is it possible to try to start Firefox in Safe Mode?