Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Èròjà atẹ̀lélànà yii ni a ti fi pamọ́ fọ́jọ́ pípẹ́. Jọ̀wọ́ béèrè ìbéèrè titun bí o bá nílò ìrànwọ́.

Back button problem

  • 2 àwọn èsì
  • 2 ní àwọn ìṣòro yìí
  • 15 views
  • Èsì tí ó kẹ́hìn lọ́wọ́ Banban

more options

I have only the back button. The forward button isn't anymore. But, my problem is that I can't use the back button. It's always grey, and can't select it. I have to use the backspace from the keyboard for going back on web. Could you help me, please, with this problem?

I have only the back button. The forward button isn't anymore. But, my problem is that I can't use the back button. It's always grey, and can't select it. I have to use the backspace from the keyboard for going back on web. Could you help me, please, with this problem?

Ọ̀nà àbáyọ tí a yàn

I found the solution. It was an extension that was causing the problem. The extension name is WinToFlash Suggestor. Just removed it and restarted Firefox. Now, not only the back button is working again, but the forward button appears again.

Ka ìdáhùn ni ìṣètò kíkà 👍 0

All Replies (2)

more options

Ọ̀nà àbáyọ Tí a Yàn

I found the solution. It was an extension that was causing the problem. The extension name is WinToFlash Suggestor. Just removed it and restarted Firefox. Now, not only the back button is working again, but the forward button appears again.

more options

Great! You can mark your question as solved by selecting your answer as Chosen solution. It could help users later.