Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Èròjà atẹ̀lélànà yii ni a ti fi pamọ́ fọ́jọ́ pípẹ́. Jọ̀wọ́ béèrè ìbéèrè titun bí o bá nílò ìrànwọ́.

Erratic touchpad behavior in Thunderbird version 38.2.0

  • 3 àwọn èsì
  • 1 ní ìṣòro yìí
  • 6 views
  • Èsì tí ó kẹ́hìn lọ́wọ́ Matt

inetplayer
inetplayer
more options

I'm running Windows 10 on a Lenovo Yoga 3 laptop. The touchpad uses the Lenova Yoga Windows 10 driver from Elan. Microsoft update loaded a newer driver dated July 2015. My problem is that Thunderbird cannot track where the mouse is in the application. If I click on a message and then move the mouse down to the message body and try to scroll down though the message, instead of scrolling through the message body, Thunderbird will scroll down through the messages in the inbox. If i click in the message body, then Thunderbird knows where the mouse is and will then scroll down the message body, but the scrolling is so fast that you cannot control it. If I move the mouse back up to the inbox and try to scroll down though the emails, Thunderbird still thinks the mouse is in the message body and will continue to scroll there. If I click on a message in the inbox, then Thunderbird will know where the mouse is and will then scroll down through the inbox message, however, the scrolling is so fast that it will scroll down past over 5,000 messages to the end of the inbox. Just tying to understand why this is happening and if there is anything I can do to fix it? I've uninstalled and reinstalled Thunderbird but the mouse behavior is still the same. No other application on the laptop is displaying this mouse behavior, including Firefox. Thoughts?

I'm running Windows 10 on a Lenovo Yoga 3 laptop. The touchpad uses the Lenova Yoga Windows 10 driver from Elan. Microsoft update loaded a newer driver dated July 2015. My problem is that Thunderbird cannot track where the mouse is in the application. If I click on a message and then move the mouse down to the message body and try to scroll down though the message, instead of scrolling through the message body, Thunderbird will scroll down through the messages in the inbox. If i click in the message body, then Thunderbird knows where the mouse is and will then scroll down the message body, but the scrolling is so fast that you cannot control it. If I move the mouse back up to the inbox and try to scroll down though the emails, Thunderbird still thinks the mouse is in the message body and will continue to scroll there. If I click on a message in the inbox, then Thunderbird will know where the mouse is and will then scroll down through the inbox message, however, the scrolling is so fast that it will scroll down past over 5,000 messages to the end of the inbox. Just tying to understand why this is happening and if there is anything I can do to fix it? I've uninstalled and reinstalled Thunderbird but the mouse behavior is still the same. No other application on the laptop is displaying this mouse behavior, including Firefox. Thoughts?

All Replies (3)

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

That sounds like a mouse driver issue to me.

inetplayer
inetplayer Ìbéèrè olóhun
more options

I agree, but Lenovo tech support thinks it's an app issue. It is strange though that the only app displaying the issue is Thunderbird.

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

Yes and no. Thunderbird uses XUL, not standard "windows" Sometime issues appear in XUL that do not appear in standard windows. They may however appear in OSX or Linux. Mozilla however are in the process of depricating XUL so are most unlikely to fix anything that does not affect Firefox.

Two things do appear to be common, almost all mouse issues I have seen over the past 4 or 5 years Lenovo, and flat batteries. My personal guess is they somehow deviate from the Windows spec in their implementations.