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Firefox crashes

  • 2 àwọn èsì
  • 1 ní ìṣòro yìí
  • 23 views
  • Èsì tí ó kẹ́hìn lọ́wọ́ philipp

Steven M
Steven M
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Firefox 41 keeps on crashing upon start-up.

I suspect it is due to the Skype add-on, Skype Browser Helper, as before I disabled that add-on on Internet Explorer 9, I could not use the Internet Explorer. However I do not know how to disable that in Forefire when I can't open & access Firefox.

Crash ID: bp-716c3218-48bf-4660-8133-2f0962151003u

Firefox 41 keeps on crashing upon start-up. I suspect it is due to the Skype add-on, Skype Browser Helper, as before I disabled that add-on on Internet Explorer 9, I could not use the Internet Explorer. However I do not know how to disable that in Forefire when I can't open & access Firefox. Crash ID: bp-716c3218-48bf-4660-8133-2f0962151003u

Ọ̀nà àbáyọ tí a yàn

hi, looking at this report, it looks like it may be caused by external software on the computer. please go into your systems control panel and remove any software labled "Freecorder" or similar or by the publisher "Applian Technologies" or any other toolbars.

Ka ìdáhùn ni ìṣètò kíkà 👍 1

All Replies (2)

Steven M
Steven M Ìbéèrè olóhun
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I already uninstall & reinstall Firefox but it did not solve the problem.

philipp
philipp
  • Moderator
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Ọ̀nà àbáyọ Tí a Yàn

hi, looking at this report, it looks like it may be caused by external software on the computer. please go into your systems control panel and remove any software labled "Freecorder" or similar or by the publisher "Applian Technologies" or any other toolbars.