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When my computed did a windows 7 update my mozilla thunderbird e-mail program opens, but I cannot open the folders, cannot write a new e-mail, etc.

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  • Èsì tí ó kẹ́hìn lọ́wọ́ Wayne Mery

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When I open Mozilla thunderbird, it goes directly to the home page. I have to right click on the inbox and open it in a new tab, and then it takes forever (if at all) for them to download. I cannot write a new message and when I do get a folder to open in a new tab, I cannot open the e-mail or attachments.

When I open Mozilla thunderbird, it goes directly to the home page. I have to right click on the inbox and open it in a new tab, and then it takes forever (if at all) for them to download. I cannot write a new message and when I do get a folder to open in a new tab, I cannot open the e-mail or attachments.

Ọ̀nà àbáyọ tí a yàn

Sounds like what some other users are seeing

1. open tools | addons | extensions and remove Lightning/calendar addon 1a. if you can't get to addons, then start thunderbird in safe mode https://support.mozilla.org/en-US/kb/safe-mode and try again) 1b. if you still can't get to addons, reinstall thunderbird from http://getthunderbird.com/ 2. restart thunderbird 3. reinstall Lightning/calendar addon - if you need the functionality

Please tell us, does that help?

Ka ìdáhùn ni ìṣètò kíkà 👍 1

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Ọ̀nà àbáyọ Tí a Yàn

Sounds like what some other users are seeing

1. open tools | addons | extensions and remove Lightning/calendar addon 1a. if you can't get to addons, then start thunderbird in safe mode https://support.mozilla.org/en-US/kb/safe-mode and try again) 1b. if you still can't get to addons, reinstall thunderbird from http://getthunderbird.com/ 2. restart thunderbird 3. reinstall Lightning/calendar addon - if you need the functionality

Please tell us, does that help?

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Or, install the updated lightning addon 4.0.3.1 which came out this morning.

Please let us know your results. Thanks