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Firefox crashes

  • 1 èsì
  • 2 ní àwọn ìṣòro yìí
  • 6 views
  • Èsì tí ó kẹ́hìn lọ́wọ́ Scribe

davebishop10
davebishop10
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Whenever i open Firefox (normal mode or safe mode) it instantly crashes and goes to the Mozilla Crash Reporter screen, The crashId is bp-d2e12436-dc1f-41ab-882e-0c74c2151203

It's installed from clean on the computer (never had it installed before) so no extensions, themes etc are used

Whenever i open Firefox (normal mode or safe mode) it instantly crashes and goes to the Mozilla Crash Reporter screen, The crashId is bp-d2e12436-dc1f-41ab-882e-0c74c2151203 It's installed from clean on the computer (never had it installed before) so no extensions, themes etc are used

All Replies (1)

Scribe
Scribe
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Hi, the crash seems to be caused by Websense Endpoint, so if you have it on your machine or as part of your organization, perhaps you could, if possible, try updating or disabling it.

If your question is resolved by this or another answer, please take a minute to let us know. Thank you.