Firefox crashes
Firefox crashes upon start-up, even after clean installation, even when trying to launch in safe mode. Crash ID: bp-69e4eb76-cc0d-4ed6-9977-a942f2151210 Crash ID: bp-c97ad4a2-eb2f-4729-9a94-965312151210
Ọ̀nà àbáyọ tí a yàn
Product Firefox Version 42.0 Build ID 20151029151421 Release Channel release OS Windows NT OS Version 6.1.7601 Service Pack 1
Signature qipcap.dll
qipcap.dll = Websense Data Endpoint
icudt55.dll = International Components for Unicode
NSCFA.DLL = Samsung
nsccor03.dll = Samsung
procmon.dll = Samsung
Anywall3.dll = Samsung
icatcdll.dll = ESCORT = Samsung
Disable Samsung and Websense programs.
If you have problems with current Shockwave Flash plugin versions then check this:
- see if there are updates for your graphics drivers
https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration
- disable protected mode in the Flash plugin (Flash 11.3+ on Windows Vista and later)
https://forums.adobe.com/message/4468493#TemporaryWorkaround
- disable hardware acceleration in the Flash plugin
https://forums.adobe.com/thread/891337 See also:
Ka ìdáhùn ni ìṣètò kíkà 👍 0All Replies (2)
¡Hola!
This seems to be caused by "WebSense Content filtering" per https://bugzilla.mozilla.org/show_bug.cgi?id=682912
Can you please try uninstalling it or disabling it and see if the crashes go away?
Let us know how it goes.
¡Gracias!
Ọ̀nà àbáyọ Tí a Yàn
Product Firefox Version 42.0 Build ID 20151029151421 Release Channel release OS Windows NT OS Version 6.1.7601 Service Pack 1
Signature qipcap.dll
qipcap.dll = Websense Data Endpoint
icudt55.dll = International Components for Unicode
NSCFA.DLL = Samsung
nsccor03.dll = Samsung
procmon.dll = Samsung
Anywall3.dll = Samsung
icatcdll.dll = ESCORT = Samsung
Disable Samsung and Websense programs.
If you have problems with current Shockwave Flash plugin versions then check this:
- see if there are updates for your graphics drivers
https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration
- disable protected mode in the Flash plugin (Flash 11.3+ on Windows Vista and later)
https://forums.adobe.com/message/4468493#TemporaryWorkaround
- disable hardware acceleration in the Flash plugin
https://forums.adobe.com/thread/891337 See also: