We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Èròjà atẹ̀lélànà yii ni a ti fi pamọ́ fọ́jọ́ pípẹ́. Jọ̀wọ́ béèrè ìbéèrè titun bí o bá nílò ìrànwọ́.

Printing on windows 10 home with HP 8600 pro Print & print Preview wrong format.

  • 2 àwọn èsì
  • 1 ní ìṣòro yìí
  • 14 views
  • Èsì tí ó kẹ́hìn lọ́wọ́ AGuynFLUSA

AGuynFLUSA
AGuynFLUSA
more options

When I go to print a page or print preview the format iis wrong it too small. It appears it picking up the format for the other installed printer,. The second printer is a Dymo Twin Label writer

I checked The page in other browsers & it prints fine. (trued /Chrome & Microsoft Edge) I tried uninstalling & reinstalling I tried re-installing the latest HP Printer drivers I followed the steps to rest the printer. It this install on this machine.

I have Firefox / Waterfox installed on 2 other machines & they print fine.

When I go to print a page or print preview the format iis wrong it too small. It appears it picking up the format for the other installed printer,. The second printer is a Dymo Twin Label writer I checked The page in other browsers & it prints fine. (trued /Chrome & Microsoft Edge) I tried uninstalling & reinstalling I tried re-installing the latest HP Printer drivers I followed the steps to rest the printer. It this install on this machine. I have Firefox / Waterfox installed on 2 other machines & they print fine.

Ọ̀nà àbáyọ tí a yàn

See this support article and do the complete reset of your printer prefs for that printer. https://support.mozilla.org/en-US/kb/fix-printing-problems-firefox#w_reset-all-firefox-printer-settings

Ka ìdáhùn ni ìṣètò kíkà 👍 1

All Replies (2)

the-edmeister
the-edmeister
  • Moderator
more options

Ọ̀nà àbáyọ Tí a Yàn

See this support article and do the complete reset of your printer prefs for that printer. https://support.mozilla.org/en-US/kb/fix-printing-problems-firefox#w_reset-all-firefox-printer-settings

AGuynFLUSA
AGuynFLUSA Ìbéèrè olóhun
more options

Thank You, I followed your steps Then closed the browser, the rebooted the machine.

Afterwards I cleared all internet cache/history Then I verified the setting for print_ were gone. When I tried to print it printed normal.

I'm assuming it fixed.