Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Èròjà atẹ̀lélànà yii ni a ti fi pamọ́ fọ́jọ́ pípẹ́. Jọ̀wọ́ béèrè ìbéèrè titun bí o bá nílò ìrànwọ́.

Youtube doesn't work with Firefox

  • 7 àwọn èsì
  • 16 ní àwọn ìṣòro yìí
  • 2 views
  • Èsì tí ó kẹ́hìn lọ́wọ́ cfcentaurea

more options

I'm on Windows 7, with a fresh install of Firefox--no extensions added. Youtube's just showing a black screen. I have Kaspersky for a anti-virus

What can I do?

I'm on Windows 7, with a fresh install of Firefox--no extensions added. Youtube's just showing a black screen. I have Kaspersky for a anti-virus What can I do?

Ọ̀nà àbáyọ tí a yàn

cfcentaurea said

If you didn't see the flash plug-ins, you probably just need to install Flashplayer: https://get.adobe.com/flashplayer/

... I can't believe I overlooked that detail.

Ka ìdáhùn ni ìṣètò kíkà 👍 1

All Replies (7)

more options

Can you go to a video and try this? In the URL add at the end the following (without the quotes): "&html5=1"

It will force youtube to serve HTML5 video, in order to confirm if you got a flash plugin issue.

more options

No dice. Just a black screen, and then it stopped responding. And then I found out it doesn't work with Vimeo either.

more options

That's really weird if it happens on two different sites serving video content. Sounds like a driver or an addon issue. Can you check "about:addons" and disable the ones related to flash and/or unecessary ones? Ultimately you should consider updating your video drivers, just in case.

And what about a pure HTML5 video liek this one? http://www.craftymind.com/factory/html5video/CanvasVideo.html

more options

Well, the HTML5 video works. But I don't seem to have any flash plugins or anything. And I've just tried DailyMotion and THAT'S run into problems, too! So, that's Youtube, Vimeo, and DailyMotion that's not working. Something is royally borked here. BTW, I'm using Firefox 43

more options

If you didn't see the flash plug-ins, you probably just need to install Flashplayer: https://get.adobe.com/flashplayer/

more options

Ọ̀nà àbáyọ Tí a Yàn

cfcentaurea said

If you didn't see the flash plug-ins, you probably just need to install Flashplayer: https://get.adobe.com/flashplayer/

... I can't believe I overlooked that detail.

more options

Happens to all of us. :-)