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Repeated crash

  • 8 àwọn èsì
  • 1 ní ìṣòro yìí
  • 23 views
  • Èsì tí ó kẹ́hìn lọ́wọ́ FredMcD

drsas118
drsas118
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Repeated crash again and again and again Problem signature: 

 Problem Event Name:	APPCRASH
 Application Name:	plugin-container.exe
 Application Version:	43.0.4.5848
 Application Timestamp:	568c88bd
 Fault Module Name:	mozglue.dll
 Fault Module Version:	43.0.4.5848
 Fault Module Timestamp:	568c7b16
 Exception Code:	80000003
 Exception Offset:	0000ed44
 OS Version:	6.1.7600.2.0.0.256.1
 Locale ID:	1033
 Additional Information 1:	0a9e
 Additional Information 2:	0a9e372d3b4ad19135b953a78882e789
 Additional Information 3:	0a9e
 Additional Information 4:	0a9e372d3b4ad19135b953a78882e789
Repeated crash again and again and again Problem signature: Problem Event Name: APPCRASH Application Name: plugin-container.exe Application Version: 43.0.4.5848 Application Timestamp: 568c88bd Fault Module Name: mozglue.dll Fault Module Version: 43.0.4.5848 Fault Module Timestamp: 568c7b16 Exception Code: 80000003 Exception Offset: 0000ed44 OS Version: 6.1.7600.2.0.0.256.1 Locale ID: 1033 Additional Information 1: 0a9e Additional Information 2: 0a9e372d3b4ad19135b953a78882e789 Additional Information 3: 0a9e Additional Information 4: 0a9e372d3b4ad19135b953a78882e789

All Replies (8)

the-edmeister
the-edmeister
  • Moderator
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We're sorry to hear that Firefox is crashing. In order to assist you better, please follow the steps below to provide us crash IDs to help us learn more about your crash.

  1. Enter about:crashes in the Firefox address bar and press Enter. A Submitted Crash Reports list will appear, similar to the one shown below.
  2. Copy the 5 most recent Report IDs that start with bp- and then go back to your forum question and paste those IDs into the "Post a Reply" box.

Note: If a recent Report ID does not start with bp- click on it to submit the report.

(Please don't take a screenshot of your crashes, just copy and paste the IDs. The below image is just an example of what your Firefox screen should look like.)

aboutcrashesFx29

Thank you for your help!

More information and further troubleshooting steps can be found in the Troubleshoot Firefox crashes (closing or quitting unexpectedly) article.

drsas118
drsas118 Ìbéèrè olóhun
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41ff0a19-fb37-4299-850c-31755fca3b4e 1/12/2016 8:16 PM 625bf68b-2426-4614-af72-0d100890bf4d 1/7/2016 9:35 AM 7b360d19-e3d3-4bb7-b072-86809c416ba3 12/31/2015 10:43 AM 134a8d53-a733-4bee-a624-62a89707c941 12/18/2015 5:17 PM e74f67a4-1204-495d-bfe1-1feb70f741ed 12/10/2015 4:19 PM bp-49ca4e8a-75ad-4c19-a91c-646232151129 11/29/2015 9:37 PM

drsas118
drsas118 Ìbéèrè olóhun
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UUID 943fa5a8-bf22-4936-af1b-3e2122160113

Ti ṣàtúnṣe nípa drsas118

drsas118
drsas118 Ìbéèrè olóhun
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D: db566f32-8324-4de3-a341-fe0e02160113

Ti ṣàtúnṣe nípa drsas118

drsas118
drsas118 Ìbéèrè olóhun
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ID: 0f24301b-1e01-42ce-8da4-211d62160113

Ti ṣàtúnṣe nípa drsas118

drsas118
drsas118 Ìbéèrè olóhun
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I submit it here.

Ti ṣàtúnṣe nípa drsas118

drsas118
drsas118 Ìbéèrè olóhun
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bp-943fa5a8-bf22-4936-af1b-3e2122160113 1/12/2016 8:16 PM bp-db566f32-8324-4de3-a341-fe0e02160113 1/7/2016 9:35 AM bp-0f24301b-1e01-42ce-8da4-211d62160113 12/31/2015 10:43 AM bp-4128938a-9eda-48b3-a94d-1c2272160113 12/18/2015 5:17 PM bp-30a01f29-4977-4ddc-b918-39c7f2160113 12/10/2015 4:19 PM

FredMcD
FredMcD
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Product Firefox Version 43.0.1 Build ID 20151216175450 Release Channel release OS Windows NT OS Version 6.1.7600

Signature F1398665248

Process Type plugin Shockwave Flash Version: 20.0.0.267

Attention Sumo's there are 25 related bug reports.

If you have problems with current Shockwave Flash plugin versions then check this:

  • see if there are updates for your graphics drivers

https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration

  • disable protected mode in the Flash plugin (Flash 11.3+ on Windows Vista and later)

https://forums.adobe.com/message/4468493#TemporaryWorkaround

  • disable hardware acceleration in the Flash plugin

https://forums.adobe.com/thread/891337 See also: