We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Èròjà atẹ̀lélànà yii ni a ti fi pamọ́ fọ́jọ́ pípẹ́. Jọ̀wọ́ béèrè ìbéèrè titun bí o bá nílò ìrànwọ́.

Open containing folder function does not work in download library

  • 3 àwọn èsì
  • 3 ní àwọn ìṣòro yìí
  • 3 views
  • Èsì tí ó kẹ́hìn lọ́wọ́ cor-el

GoldLeader
GoldLeader
more options

The "open containing folder" function in my download library is not working. When I hover over it the words "open containing folder" pop up. However, when I click on it nothing happens. Any help would be appreciated.

The "open containing folder" function in my download library is not working. When I hover over it the words "open containing folder" pop up. However, when I click on it nothing happens. Any help would be appreciated.

All Replies (3)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Is "Open Containing Folder" enabled or grayed (disbled)?

The latter indicates that the files are no longer in the location where the file was saved.

GoldLeader
GoldLeader Ìbéèrè olóhun
more options

Hello. Thanks for your reply. I can't tell for sure but it looks like it may be grayed. However, it doesn't make sense that the files would no longer be in the location where the file was saved because I know they were never moved.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Files may have been removed by Anti-virus or cleanup software if you didn't remove the file yourself. You can try to copy the download link via the right-click context menu to the clipboard and see if you can download the file another time.