Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Èròjà atẹ̀lélànà yii ni a ti fi pamọ́ fọ́jọ́ pípẹ́. Jọ̀wọ́ béèrè ìbéèrè titun bí o bá nílò ìrànwọ́.

running TB38.6.0 on W10; freezes when I hit Attach button; Norton antivirus

  • 2 àwọn èsì
  • 2 ní àwọn ìṣòro yìí
  • 10 views
  • Èsì tí ó kẹ́hìn lọ́wọ́ crystalroy

crystalroy
crystalroy
more options

I'm running Thunderbird 38.6.0 on Windows 10; I have Norton anti-virus and internet protection. When I hit the Attach button, TB freezes (not responding).

I'm running Thunderbird 38.6.0 on Windows 10; I have Norton anti-virus and internet protection. When I hit the Attach button, TB freezes (not responding).

Ọ̀nà àbáyọ tí a yàn

tried disabling the email scanning part of Norton's?

Are you attaching from a local drive, a network share of a usb device?

Ka ìdáhùn ni ìṣètò kíkà 👍 1

All Replies (2)

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

Ọ̀nà àbáyọ Tí a Yàn

tried disabling the email scanning part of Norton's?

Are you attaching from a local drive, a network share of a usb device?

crystalroy
crystalroy Ìbéèrè olóhun
more options

disabled the Norton email scan ... did the job! thanks so much for your time.