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When i migrate my profile I created on another computer, empty folders with similar names are created in Local Folders

  • 5 àwọn èsì
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  • Èsì tí ó kẹ́hìn lọ́wọ́ Toad-Hall

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When I manage to move some of the deleted empty folders to Trash (renamed or the "new" name assigned by the program), the Local Folders Trash will not empty. For example, I migrated my folder named Crossings, but when I sign in to TB again my Local Folders list contains both Crossings and the empty folder names Crossings (2015_03_31 16_50_20 UTC). The Trash folder remains populated with all my deletes. I'll close and restart TBird again the empty "ghost" folder come back. I will attach a snipet of my screen

When I manage to move some of the deleted empty folders to Trash (renamed or the "new" name assigned by the program), the Local Folders Trash will not empty. For example, I migrated my folder named Crossings, but when I sign in to TB again my Local Folders list contains both Crossings and the empty folder names Crossings (2015_03_31 16_50_20 UTC). The Trash folder remains populated with all my deletes. I'll close and restart TBird again the empty "ghost" folder come back. I will attach a snipet of my screen

Ọ̀nà àbáyọ tí a yàn

Make sure you have reselected any folders that should be in Trash. Right click on Trash folder and select 'Empty TRash'

Make hidden files and folders visible

In Thunderbird

  • Help > TRoubleshooting Information
  • click on 'show folder' button

a new window opens showing contents of profile folder.

  • Close Thunderbird now - this is important
  • scroll down and delete these files:

foldertree.json panacea.dat

  • click on 'Mail' folder
  • click on 'Local Folders'
  • Delete these files and folder.:

'Trash.msf' 'Trash.sbd'

  • Now restart Thunderbird.

Please report back on results.

Ka ìdáhùn ni ìṣètò kíkà 👍 0

All Replies (5)

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Screenshot belowdsshewman said

When I manage to move some of the deleted empty folders to Trash (renamed or the "new" name assigned by the program), the Local Folders Trash will not empty. For example, I migrated my folder named Crossings, but when I sign in to TB again my Local Folders list contains both Crossings and the empty folder names Crossings (2015_03_31 16_50_20 UTC). The Trash folder remains populated with all my deletes. I'll close and restart TBird again the empty "ghost" folder come back. I will attach a snipet of my screen
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Please confirm you right click on Local Folder Trash and select 'Empty TRash'.

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Ọ̀nà àbáyọ Tí a Yàn

Make sure you have reselected any folders that should be in Trash. Right click on Trash folder and select 'Empty TRash'

Make hidden files and folders visible

In Thunderbird

  • Help > TRoubleshooting Information
  • click on 'show folder' button

a new window opens showing contents of profile folder.

  • Close Thunderbird now - this is important
  • scroll down and delete these files:

foldertree.json panacea.dat

  • click on 'Mail' folder
  • click on 'Local Folders'
  • Delete these files and folder.:

'Trash.msf' 'Trash.sbd'

  • Now restart Thunderbird.

Please report back on results.

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Glad you confirmed what I figured out through trial and error. That did the trick exactly. Thank you.

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If the info I supplied in my previous response fixed the issue, could you mark it as 'Chosen solution'. Good to hear all is now ok.