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Firefox crashes

  • 2 àwọn èsì
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  • Èsì tí ó kẹ́hìn lọ́wọ́ Elbin

Elbin
Elbin
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Firefox installed from "Firefox Setup Stub 45.0.1" crashes on Startup. This is on Windows 7 64 bit.

Crash ID: bp-d2373e0d-4cc9-4ed7-9a52-1864d2160401

I can run Firefox if I uninstall and install an old version like Firefox Setup 35.0.1

Firefox installed from "Firefox Setup Stub 45.0.1" crashes on Startup. This is on Windows 7 64 bit. Crash ID: bp-d2373e0d-4cc9-4ed7-9a52-1864d2160401 I can run Firefox if I uninstall and install an old version like Firefox Setup 35.0.1

Ọ̀nà àbáyọ tí a yàn

This is possibly a problem with "Websense Endpoint" software.

Websense states that it only supports the Firefox ESR version, so you can consider to switch to that version if that is possible. You can try to disable or uninstall this software for now until there is an update that addresses this issue, so check for such an update. You can contact Websense for support.

Ka ìdáhùn ni ìṣètò kíkà 👍 0

All Replies (2)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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Ọ̀nà àbáyọ Tí a Yàn

This is possibly a problem with "Websense Endpoint" software.

Websense states that it only supports the Firefox ESR version, so you can consider to switch to that version if that is possible. You can try to disable or uninstall this software for now until there is an update that addresses this issue, so check for such an update. You can contact Websense for support.

Elbin
Elbin Ìbéèrè olóhun
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Firefox ESR version seems to be working for me.