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Stolen computer - sync

  • 2 àwọn èsì
  • 1 ní ìṣòro yìí
  • 5 views
  • Èsì tí ó kẹ́hìn lọ́wọ́ Luc-jar

Luc-jar
Luc-jar
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My laptop with all my important bookmarks and other important information is stolen on holiday. I did use sync but only on my laptop and no other devices. Now I want my new laptop to have all my bookmarks but after linking my sync login/password i dont receive any bookmarks.

Isnt the data stored in the cloud or does sync only sync devives without storing the info online? Now I synced my new laptop with another PC and I get the bookmarks from that PC But I would like to have all bookmarks, etc from my old/stolen laptop. Is that possible?

many thanks in advance

My laptop with all my important bookmarks and other important information is stolen on holiday. I did use sync but only on my laptop and no other devices. Now I want my new laptop to have all my bookmarks but after linking my sync login/password i dont receive any bookmarks. Isnt the data stored in the cloud or does sync only sync devives without storing the info online? Now I synced my new laptop with another PC and I get the bookmarks from that PC But I would like to have all bookmarks, etc from my old/stolen laptop. Is that possible? many thanks in advance

Ọ̀nà àbáyọ tí a yàn

Hi

Thank you for your question about the Firefox Sync service.

It appears from your question, that you are using Firefox Sync as a back up service. This is not what Sync is designed to do. The Firefox Sync service takes a copy of the data you wish to include and transfers it to a second device (typically a mobile device such as a tablet or a telephone) running a copy of Firefox. The storage in between all attached devices is both temporary and fragile and is not stable enough to be (and is not designed as) a reliable backup service.

If you have a copy of your Firefox profile for desktop Firefox, you may be able to recover your bookmarks and other data. Please have a read of this article.

If you have a copy of your data on a mobile version of Firefox, please follow these instructions to connect it to Firefox Sync to copy your data.

Ka ìdáhùn ni ìṣètò kíkà 👍 1

All Replies (2)

Paul
Paul
  • Moderator
  • Top 10 Contributor
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Ọ̀nà àbáyọ Tí a Yàn

Hi

Thank you for your question about the Firefox Sync service.

It appears from your question, that you are using Firefox Sync as a back up service. This is not what Sync is designed to do. The Firefox Sync service takes a copy of the data you wish to include and transfers it to a second device (typically a mobile device such as a tablet or a telephone) running a copy of Firefox. The storage in between all attached devices is both temporary and fragile and is not stable enough to be (and is not designed as) a reliable backup service.

If you have a copy of your Firefox profile for desktop Firefox, you may be able to recover your bookmarks and other data. Please have a read of this article.

If you have a copy of your data on a mobile version of Firefox, please follow these instructions to connect it to Firefox Sync to copy your data.

Luc-jar
Luc-jar Ìbéèrè olóhun
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Thank you for the quick and clear answer.