Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Èròjà atẹ̀lélànà yii ni a ti fi pamọ́ fọ́jọ́ pípẹ́. Jọ̀wọ́ béèrè ìbéèrè titun bí o bá nílò ìrànwọ́.

I have no "Account settings" or " junk" settings in my tools menu. I would like to know where to finf them

  • 4 àwọn èsì
  • 1 ní ìṣòro yìí
  • 1 view
  • Èsì tí ó kẹ́hìn lọ́wọ́ Friendly_user

more options

Hi, I am using last version 49.0.2, with Windows 10x64 . I am trying to set my junk filter settings but I can't find them. Under my tools menu Options/security, the are no "Junk" or account settings. Does anybody know my my tools menu is incomplete and where to find the junk settings. Thanks all

Hi, I am using last version 49.0.2, with Windows 10x64 . I am trying to set my junk filter settings but I can't find them. Under my tools menu Options/security, the are no "Junk" or account settings. Does anybody know my my tools menu is incomplete and where to find the junk settings. Thanks all

Ọ̀nà àbáyọ tí a yàn

hello, you're posting in the firefox support forum - firefox is a browser and doesn't handle your emails. in case you're using thunderbird as a mail client and have a question about it please say so, then we will move your question into the thunderbird queue. if you're accessing your mails through webmail, contact your email-provider in order to help you further...

Problems with email and how to find help

Ka ìdáhùn ni ìṣètò kíkà 👍 0

All Replies (4)

more options

Ọ̀nà àbáyọ Tí a Yàn

hello, you're posting in the firefox support forum - firefox is a browser and doesn't handle your emails. in case you're using thunderbird as a mail client and have a question about it please say so, then we will move your question into the thunderbird queue. if you're accessing your mails through webmail, contact your email-provider in order to help you further...

Problems with email and how to find help

more options

Thanks for your input Phil but I am looking under Firefox's menu and tools option to find a Mozilla setting. I do not think that this as anything to do with my mail server. Best Regards

more options

Thanks for your input Phil but I am looking for a Firefox feature that by default control junk mail. This access this feature, I am supposed to find it under my tools / Options menu but these settings are missing I do not think that this as anything to do with my mail server. Best Regards

more options

I found the answer to my problem. I am using a mail POP mail server that filters spam and junk mail. Since I could not find these settings in Firefox, I wanted to make sure that Firefox was not filtering my mail without my knowledge. Thanks all and have a great day