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Secure Connection Failed for https://www.myhealth.va.gov/

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Trying to connect to https://www.myhealth.va.gov/. I keep getting the Secure Connection Failed error page. This address has worked fine in the past and when I tried using IE11 the page loads right up.

Is there a way around this error?

Trying to connect to https://www.myhealth.va.gov/. I keep getting the Secure Connection Failed error page. This address has worked fine in the past and when I tried using IE11 the page loads right up. Is there a way around this error?

All Replies (4)

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Hi dremwolf, the site seems a little flaky right now this afternoon. I can load that home page about half the time. Not sure what to suggest -- other than using IE for today -- since I think it's on their end because when it works, it works. I don't think any settings changes are needed or would help.

Ti ṣàtúnṣe nípa jscher2000 - Support Volunteer

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jscher2000 said

Hi dremwolf, the site seems a little flaky right now this afternoon. I can load that home page about half the time. Not sure what to suggest -- other than using IE for today -- since I think it's on their end because when it works, it works. I don't think any settings changes are needed or would help.

Thanks. True it usually loads just fine day after day after day. Today was very frustrating because I was having to deal with Veterans Choice issues. Gawd that program is as messed up as the VA is.

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I get a loading throbber on the tab when I open that page. The Web Console and the Network Monitor show that Firefox is loading content, but apparently it takes a very very long time to load enough content to at least show something of the website (the page source is still in the head section).

There is nothing wrong with the certificate though. Only the server is responding very slowly, so there is likely some problem there.

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Firefox has stopped loading the page with a "The connection has timed out" error message.

(edit: at the moment the page loads quickly)

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