Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Èròjà atẹ̀lélànà yii ni a ti fi pamọ́ fọ́jọ́ pípẹ́. Jọ̀wọ́ béèrè ìbéèrè titun bí o bá nílò ìrànwọ́.

Email preview not updating

  • 1 èsì
  • 1 ní ìṣòro yìí
  • 8 views
  • Èsì tí ó kẹ́hìn lọ́wọ́ christ1

more options

The bottom message preview box gets stuck showing an email message and clicking other emails on the inbox will not change or update the preview box. Shutting Thunderbird down and restarting gives it a quick temporary fix as it will eventually be stuck on the last read email and not preview the other emails selected. I have uninstalled and re installed and its only a temporary fix. Help

Windows 7 Pro

The bottom message preview box gets stuck showing an email message and clicking other emails on the inbox will not change or update the preview box. Shutting Thunderbird down and restarting gives it a quick temporary fix as it will eventually be stuck on the last read email and not preview the other emails selected. I have uninstalled and re installed and its only a temporary fix. Help Windows 7 Pro

All Replies (1)

more options

Try to rebuild the index file of the troubled folder. Right-click the folder - Properties - Repair Folder

Note, the message pane isn't a preview. Using the message pane you actually open the message.