Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Èròjà atẹ̀lélànà yii ni a ti fi pamọ́ fọ́jọ́ pípẹ́. Jọ̀wọ́ béèrè ìbéèrè titun bí o bá nílò ìrànwọ́.

Thunderbird keeps forgetting my password. I fixed it with Chat Help. Now it has forgotten the PW. Why?

  • 1 èsì
  • 1 ní ìṣòro yìí
  • 2 views
  • Èsì tí ó kẹ́hìn lọ́wọ́ Matt

forbespd
forbespd
more options

My Thunderbird email works on my phone (BlueHost) and in the direct Insignia platform. But it keeps forgetting my PW on the Thunderbird platform itself. Why? Is this a SquirrelMail issue?

My Thunderbird email works on my phone (BlueHost) and in the direct Insignia platform. But it keeps forgetting my PW on the Thunderbird platform itself. Why? Is this a SquirrelMail issue?

All Replies (1)

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

sounds more like you are being prompted for a password because the connection failed. We see a lot of that when anti virus firewalls block Thunderbird for reasons only known to them