Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Èròjà atẹ̀lélànà yii ni a ti fi pamọ́ fọ́jọ́ pípẹ́. Jọ̀wọ́ béèrè ìbéèrè titun bí o bá nílò ìrànwọ́.

Why do messages keep reappearing in my inbox after they have been deleted or moved to other folders?

  • 4 àwọn èsì
  • 3 ní àwọn ìṣòro yìí
  • 7 views
  • Èsì tí ó kẹ́hìn lọ́wọ́ Matt

more options

Am in the process of setting up Thunderbird (finally moving over from Eudora). Using IMAP, and I've installed BlueMail on my Android.

When I have Thunderbird open on my computer, I drag and drop emails from the Inbox to other folders. Or I will delete them by pressing the Delete key. Or I will mark them as Junk and drag them to the Junk Email folder.

However, these same emails keep reappearing in the Inbox, and I continue having to move or delete them.

What am I doing wrong?

Thanks!

Am in the process of setting up Thunderbird (finally moving over from Eudora). Using IMAP, and I've installed BlueMail on my Android. When I have Thunderbird open on my computer, I drag and drop emails from the Inbox to other folders. Or I will delete them by pressing the Delete key. Or I will mark them as Junk and drag them to the Junk Email folder. However, these same emails keep reappearing in the Inbox, and I continue having to move or delete them. What am I doing wrong? Thanks!

All Replies (4)

more options

When you click junk, the email should just move itself to the junk folder.

more options

Thanks Matt

No, when I click Junk (either the icon or with a j on the keyboard, it marks it as junk but sends it nowhere. I have been dragging them to the Junk folder manually.

more options

When I delete a message or move it out of the Inbox, Thunderbird reloads it. I can delete it ten times and it keeps coming back.

Apparently, there is a problem or significant delay with the synching mechanism. It will even happen with messages that are hours or a couple of days old. Any ideas?

more options

If this hotmail? There have been issues with their mail servers not moving supposedly deleted mails on pop account for a couple of years now.