Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Èròjà atẹ̀lélànà yii ni a ti fi pamọ́ fọ́jọ́ pípẹ́. Jọ̀wọ́ béèrè ìbéèrè titun bí o bá nílò ìrànwọ́.

I have lost the Trash folder - how do I get it back?

  • 1 èsì
  • 2 ní àwọn ìṣòro yìí
  • 5 views
  • Èsì tí ó kẹ́hìn lọ́wọ́ user1121639

alexprentiss
alexprentiss
more options

I think when I tried to delete the emails in the Trash folder, somehow I ended up deleting the entire folder. I tried to make a new folder named "Trash" but was told that "A folder with that name already exists. Please enter a different name." However, it is not in my list of folders plus when I try to delete a message by sending it to Trash, nothing happens. Help! Thank you so much!

I think when I tried to delete the emails in the Trash folder, somehow I ended up deleting the entire folder. I tried to make a new folder named "Trash" but was told that "A folder with that name already exists. Please enter a different name." However, it is not in my list of folders plus when I try to delete a message by sending it to Trash, nothing happens. Help! Thank you so much!

Ọ̀nà àbáyọ tí a yàn

Thunderbird does not let you delete the Trash folder, so something else is happening. If you select an e-mail and press the delete button on your keyboard, nothing happens?

Are you using POP or IMAP?

If IMAP, right-click your account in the normal folder view of Thunderbird and choose Subscribe. In the folder list that shows, make sure that the Trash folder has a check-mark.

Or it may be that the account in Thunderbird has become corrupted, or the Thunderbird Profile has become corrupted.

Ka ìdáhùn ni ìṣètò kíkà 👍 0

All Replies (1)

user1121639
user1121639
more options

Ọ̀nà àbáyọ Tí a Yàn

Thunderbird does not let you delete the Trash folder, so something else is happening. If you select an e-mail and press the delete button on your keyboard, nothing happens?

Are you using POP or IMAP?

If IMAP, right-click your account in the normal folder view of Thunderbird and choose Subscribe. In the folder list that shows, make sure that the Trash folder has a check-mark.

Or it may be that the account in Thunderbird has become corrupted, or the Thunderbird Profile has become corrupted.