Not working popup windows from account-image (top right) of Gmail. I can not sign-out from my profile. No problems with Internet Explorer 11.
Hello! I have the following problem with an exit from a Google account: Gmail, Google Drive etc. When a click on the image top right does not work - no popup window opens ... I can not sign out from my account. Only works in You Tube - has a popup window with "sign out" I have no problems with Internet Explorer 11. I tried with mozilla 55.0.2; 55.0.3; 56.0 Beta Please help!
Ọ̀nà àbáyọ tí a yàn
Hello FredMcD!
Everything is OK with a Google Account - Input / Output. The problem was in the Windows operating system. Thanks for the help !
Excuse, sorry for the problem!.
Ka ìdáhùn ni ìṣètò kíkà 👍 0All Replies (3)
Note that you are using a beta version of Firefox.
Many site issues can be caused by corrupt cookies or cache.
- Clear the Cache and
- Remove Cookies
Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.
Type about:preferences<enter> in the address bar.
- Cookies; Select Privacy. Under History, select
Firefox will Use Custom Settings. Press the button on the right side called Show Cookies. Use the search bar to look for the site. Note; There may be more than one entry. Remove All of them.
- Cache; Select Advanced > Network. Across from
Cached Web Content, Press Clear Now.
If there is still a problem, Start Firefox in Safe Mode {web link} A small dialog should appear. Click Start In Safe Mode (not Refresh). While you are in safe mode;
Type about:preferences#advanced<enter> in the address bar.
Under Advanced, Select General. Look for and turn off Use Hardware Acceleration.
Then restart. Poke around safe websites. Are there any problems?
Ọ̀nà àbáyọ Tí a Yàn
Hello FredMcD!
Everything is OK with a Google Account - Input / Output. The problem was in the Windows operating system. Thanks for the help !
Excuse, sorry for the problem!.
No problem. We are here to help.