Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Èròjà atẹ̀lélànà yii ni a ti fi pamọ́ fọ́jọ́ pípẹ́. Jọ̀wọ́ béèrè ìbéèrè titun bí o bá nílò ìrànwọ́.

version 55.0.2 won't access Ghostery 7.3.3.7 or uBlock Origin 1.14.8 settings

  • 2 àwọn èsì
  • 7 ní àwọn ìṣòro yìí
  • 9 views
  • Èsì tí ó kẹ́hìn lọ́wọ́ cvydas

more options

Using Firefox 55.0.2 for Android on my Galaxy S5 with Marshmallow, I have Ghostery 7.3.3.7 or uBlock Origin 1.14.8 installed. When I tap either add-on's entry in the Settings pull down, it only closes the pull-down, instead of opening the add-on's settings window. Also, there is no access to the respective settings windows via Tools>Add-ons>Ghostery/uBlock entries (just Disable and Uninstall). Any suggestions for how to access the settings of these add-ons?

Using Firefox 55.0.2 for Android on my Galaxy S5 with Marshmallow, I have Ghostery 7.3.3.7 or uBlock Origin 1.14.8 installed. When I tap either add-on's entry in the Settings pull down, it only closes the pull-down, instead of opening the add-on's settings window. Also, there is no access to the respective settings windows via Tools>Add-ons>Ghostery/uBlock entries (just Disable and Uninstall). Any suggestions for how to access the settings of these add-ons?

All Replies (2)

more options

It has been several days now since this problem appeared and yet no solution has been given from Mozilla, do we go ahead and use a different browser and forget about Firefox the way you all have forgotten about your user base? Unacceptable. Want proof? Here ya go, add-on is installed and no menu entry is accessible!

Ti ṣàtúnṣe nípa cvydas

more options

I have discovered a work around for anyone still interested in the topic. At least it's working for me as it relates to ublock origin, in not sure if this will work with ghostery as I do not use it and have not bothered to test. It's true what some have already said about installing a previous version of ublock origin, but the problem with that is, the moment you restart Firefox the add-on will update to the latest version and you're back to the same missing menu problem. Trick is to disable your addons from updating in about:config and then install a previous version of ublock origin.