Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Èròjà atẹ̀lélànà yii ni a ti fi pamọ́ fọ́jọ́ pípẹ́. Jọ̀wọ́ béèrè ìbéèrè titun bí o bá nílò ìrànwọ́.

Firefox doesn't play Youtube videos in Windows 10 (64 bit)

  • 1 èsì
  • 2 ní àwọn ìṣòro yìí
  • 17 views
  • Èsì tí ó kẹ́hìn lọ́wọ́ philipp

Wayne
Wayne
more options

I recently installed Windows 10 Professional (64 bit) when I replaced my hard drive. Now Firefox will not play Youtube video. I get an error that say the browser does not currently support video format. (see screen capture). When I go to the frequently asked questions, it says my browser supports HTML5 video.

I have downloaded and installed the newest version of Firefox [56.0.2 (64 bit)]

Youtube videos play fine in Chrome and Edge (which is now my default browser until Firefox gets it act together).

I recently installed Windows 10 Professional (64 bit) when I replaced my hard drive. Now Firefox will not play Youtube video. I get an error that say the browser does not currently support video format. (see screen capture). When I go to the frequently asked questions, it says my browser supports HTML5 video. I have downloaded and installed the newest version of Firefox [56.0.2 (64 bit)] Youtube videos play fine in Chrome and Edge (which is now my default browser until Firefox gets it act together).
Ìsopọ̀ yíyà aṣàfihàn

All Replies (1)

philipp
philipp
  • Moderator
more options

hello, can you try to replicate this behaviour when you launch firefox in safe mode once? if not, maybe an addon is interfering here...

Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems