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When is a fix for watching YouTube videos coming?

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  • Èsì tí ó kẹ́hìn lọ́wọ́ user1417281

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Since the latest update of Firefox, it is impossible to watch YouTube Video most of the time. The sound for the video plays, but the video locks up or becomes unsynced with the audio. Everything plays fine with Chrome or Internet Explorer. Are you folks aware of this issue?

Since the latest update of Firefox, it is impossible to watch YouTube Video most of the time. The sound for the video plays, but the video locks up or becomes unsynced with the audio. Everything plays fine with Chrome or Internet Explorer. Are you folks aware of this issue?

Ọ̀nà àbáyọ tí a yàn

Open the Firefox settings, disable "Use recommended performance settings" and uncheck "Use hardware acceleration when available".

Try playing videos on Youtube again. If it is still not working properly, you can give this extension a try: https://addons.mozilla.org/addon/h264ify/ (install it and activate its two options from the Firefox add-ons manager).

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Ọ̀nà àbáyọ Tí a Yàn

Open the Firefox settings, disable "Use recommended performance settings" and uncheck "Use hardware acceleration when available".

Try playing videos on Youtube again. If it is still not working properly, you can give this extension a try: https://addons.mozilla.org/addon/h264ify/ (install it and activate its two options from the Firefox add-ons manager).

Ti ṣàtúnṣe nípa user1417281