Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Èròjà atẹ̀lélànà yii ni a ti fi pamọ́ fọ́jọ́ pípẹ́. Jọ̀wọ́ béèrè ìbéèrè titun bí o bá nílò ìrànwọ́.

Contact area is Black

  • 2 àwọn èsì
  • 1 ní ìṣòro yìí
  • 2 views
  • Èsì tí ó kẹ́hìn lọ́wọ́ SH

SH
SH
more options

Using Thunderbird 52.5.0

When I launch/open Thunderbird the side pane where the contacts are is momentarily black, before it shows the contacts. This did not happy before I installed the update.

I have a Mac Mini OS is High Sierra

Thanks in advance for any help.

Using Thunderbird 52.5.0 When I launch/open Thunderbird the side pane where the contacts are is momentarily black, before it shows the contacts. This did not happy before I installed the update. I have a Mac Mini OS is High Sierra Thanks in advance for any help.

All Replies (2)

Wayne Mery
Wayne Mery
  • Moderator
  • Top 10 Contributor
more options

Please start thunderbird in safe mode - https://support.mozilla.org/kb/safe-mode-thunderbird

Does problem go away?

SH
SH Ìbéèrè olóhun
more options

Wayne Mery said

Please start thunderbird in safe mode - https://support.mozilla.org/kb/safe-mode-thunderbird Does problem go away?

Thanks for your reply. Nope. I used Safe Mode for mine & my wifes profiles and the problem remains.