Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Èròjà atẹ̀lélànà yii ni a ti fi pamọ́ fọ́jọ́ pípẹ́. Jọ̀wọ́ béèrè ìbéèrè titun bí o bá nílò ìrànwọ́.

Firefox crashes

  • 2 àwọn èsì
  • 3 ní àwọn ìṣòro yìí
  • 2 views
  • Èsì tí ó kẹ́hìn lọ́wọ́ MDie

more options

Crash ID: bp-60b31e4d-10bb-4870-be7e-193ef0180312

trying to start firefox only opens the crash reporter which always fails to restart firefox and produces a new crash reporter window. happened after mac ran out of battery and shut down updating firefox/ os version is currently no option

Crash ID: bp-60b31e4d-10bb-4870-be7e-193ef0180312 trying to start firefox only opens the crash reporter which always fails to restart firefox and produces a new crash reporter window. happened after mac ran out of battery and shut down updating firefox/ os version is currently no option

Ọ̀nà àbáyọ tí a yàn

hi, this is probably caused by trusteer rapport on the crashing device: https://trusteer.secure.force.com/PKB/articles/FAQ/browser-crashes?l=en_US&lang=en_US

Ka ìdáhùn ni ìṣètò kíkà 👍 1

All Replies (2)

more options

Ọ̀nà àbáyọ Tí a Yàn

hi, this is probably caused by trusteer rapport on the crashing device: https://trusteer.secure.force.com/PKB/articles/FAQ/browser-crashes?l=en_US&lang=en_US

more options

Thanks philipp! Worked. Firefox up and running again