quantum not working:: NEW BROWSER BIG DISAPPOINTMENT JUST NOT WORKING (WIN7/64)
Hi all, yesterday Firefox was updating to Firefox Quantum. Result: not one of any website will load! Restarted computer several time, uninstalled and installed at least 3 times. Result: NOTHING WORKS in the new browser. I don't understand never ever had any problems with Mozilla before. What happened to the company?
Thank you for some consolation and maybe advice
Hwitche
Ọ̀nà àbáyọ tí a yàn
hi, please see if the following config change can improve matters: go to the firefox menu ≡ > options > privacy & security panel and under permissions check the setting to prevent accessibility services from accessing your browser.
Ka ìdáhùn ni ìṣètò kíkà 👍 0All Replies (10)
Hi, sorry having issues. What security are you running please ? Was there any error messages ? Or is just not running/no start ? Not enough info ....
There is security software like Avast/AVG, Kaspersky, BitDefender and ESET that intercept secure connections and send their own certificate.
Ti ṣàtúnṣe nípa Shadow110
Hi Pkshadow,
thank you for your response.
I have Avast and will follow that link you sent to see if this helps.
I'll be back
hwitche
Hi Pkshadow,
I just did what was said in the link:
Open the dashboard of your Avast or AVG application. Go to Menu > Settings > Components and click Customize next to Web Shield. Uncheck the box next to Enable HTTPS Scanning and confirm this by clicking OK.
Unfortunately the problem persists.
It just has a blank page and the round indicator is circling and nothing more happening.
Also: it is not a security warning or so coming up, the tab stays just blank forever. period
hwitche
Did you restart after making the changes ?
I did restart the machine but it did not change anything. Just weird.
hi, could you go to the firefox menu ≡ > help ? > troubleshooting information, copy the contents of that page and paste them here into a reply on the forum (or if it's too long through a site like https://pastebin.mozilla.org/ and provide the link here)?
this might give us a clue what is going on. thank you!
my local html files are opening with Firefox
but see the error message when I click on them
20180703_Firefox_61_Quantum_ERROR_htm_file_is_not_a_valid_WIN32_application.jpg
(remember: I have Win 7 / 64)
Ọ̀nà àbáyọ Tí a Yàn
hi, please see if the following config change can improve matters: go to the firefox menu ≡ > options > privacy & security panel and under permissions check the setting to prevent accessibility services from accessing your browser.
Hi philipp,
that was it, things are back to normal.
What a checkmark can do... just amazing.
2 days waisted... why not put it in from the beginning.... who knows ;-)
thanks again
hwitche