Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Èròjà atẹ̀lélànà yii ni a ti fi pamọ́ fọ́jọ́ pípẹ́. Jọ̀wọ́ béèrè ìbéèrè titun bí o bá nílò ìrànwọ́.

Hi, Firefox updated and now all my tiles are gone. Just a blank page on new tab with a grey firefox logo top right. No cog icon.

  • 3 àwọn èsì
  • 1 ní ìṣòro yìí
  • 1 view
  • Èsì tí ó kẹ́hìn lọ́wọ́ philipp

more options

Update a couple of days ago and now new pages are completely blank. I had about 8 tiles saved with shortcuts to work sites so this is infuriating. All the advice I read refers to a cog icon top right hand corner - but there is no cog icon. There's a grey firefox icon top left which switches on a "let's get started" thing but I can't find anything in there to put the tiles back.

Update a couple of days ago and now new pages are completely blank. I had about 8 tiles saved with shortcuts to work sites so this is infuriating. All the advice I read refers to a cog icon top right hand corner - but there is no cog icon. There's a grey firefox icon top left which switches on a "let's get started" thing but I can't find anything in there to put the tiles back.

Ọ̀nà àbáyọ tí a yàn

hi, could you check in the firefox menu ≡ > help > about:firefox panel which version you're on?

Ka ìdáhùn ni ìṣètò kíkà 👍 0

All Replies (3)

more options

Ọ̀nà àbáyọ Tí a Yàn

hi, could you check in the firefox menu ≡ > help > about:firefox panel which version you're on?

more options

Bizarre thing, I closed Firefox and re-opened (I've tried this before) and it said installing updates - now all my old tiles are back. Maybe a problem with the upgrade last time round??

more options

exactly, it was a known issue in the last version that got fixed with the 61.0.1 release: https://www.mozilla.org/en-US/firefox/61.0.1/releasenotes/