Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Èròjà atẹ̀lélànà yii ni a ti fi pamọ́ fọ́jọ́ pípẹ́. Jọ̀wọ́ béèrè ìbéèrè titun bí o bá nílò ìrànwọ́.

I changed computers, Thunderbird no longer contains the contents of my address book. It is empty.

  • 2 àwọn èsì
  • 1 ní ìṣòro yìí
  • 5 views
  • Èsì tí ó kẹ́hìn lọ́wọ́ NKSFineartist

more options

All of my folders and messages survived the migration. My address book is gone. Nothing in it--no personal addresses, no groups, no collected addresses--except what I just added manually to send an email. And it isn't collecting addresses either. I am actually considering copying my address book from the old computer and pasting it onto a document to email to myself, I don't have time for this. Should I uninstall and reinstall an older version of Thunderbird, then download updates to the older version? Is this even a remotely possible solution? Very frustrated. Feeling like Mozilla is betraying me...

All of my folders and messages survived the migration. My address book is gone. Nothing in it--no personal addresses, no groups, no collected addresses--except what I just added manually to send an email. And it isn't collecting addresses either. I am actually considering copying my address book from the old computer and pasting it onto a document to email to myself, I don't have time for this. Should I uninstall and reinstall an older version of Thunderbird, then download updates to the older version? Is this even a remotely possible solution? Very frustrated. Feeling like Mozilla is betraying me...

Ọ̀nà àbáyọ tí a yàn

Did you move you addressbook to the new computer. If not, that is your job not Thunderbird's. This thread has instructions. https://support.mozilla.org/en-US/questions/1046973

Ka ìdáhùn ni ìṣètò kíkà 👍 0

All Replies (2)

more options

Ọ̀nà àbáyọ Tí a Yàn

Did you move you addressbook to the new computer. If not, that is your job not Thunderbird's. This thread has instructions. https://support.mozilla.org/en-US/questions/1046973

more options

Okay, so this time it worked. Thanx.