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thuderbird 52.9.1 (32-bit) email message hangs when: 1)forward message, 2) click on Insert menu (repeatable). Recommendations?

  • 3 àwọn èsì
  • 1 ní ìṣòro yìí
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  • Èsì tí ó kẹ́hìn lọ́wọ́ Mitch R

Mitch R
Mitch R
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Dear Nice Volunteer:

thuderbird 52.9.1 (32-bit) email message hangs when: 1)forward message, 2) click on Insert menu (repeatable). Recommendations? NOTE: Thunderbird app doesn't hang, ONLY the email message hangs, meaning it is orphaned.

Dear Nice Volunteer: thuderbird 52.9.1 (32-bit) email message hangs when: 1)forward message, 2) click on Insert menu (repeatable). Recommendations? NOTE: Thunderbird app doesn't hang, ONLY the email message hangs, meaning it is orphaned.

Ọ̀nà àbáyọ tí a yàn

Did you test https://support.mozilla.org/en-US/kb/safe-mode-thunderbird ?

Ka ìdáhùn ni ìṣètò kíkà 👍 1

All Replies (3)

Wayne Mery
Wayne Mery
  • Moderator
  • Top 10 Contributor
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Ọ̀nà àbáyọ Tí a Yàn

Did you test https://support.mozilla.org/en-US/kb/safe-mode-thunderbird ?

Mitch R
Mitch R Ìbéèrè olóhun
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Thank you for the suggestion. I forgot about that obvious first troubleshooting step.

In Safe mode, the problem did not occur. HOWEVER, after returning to Normal mode, the problem ALSO did not recur. If the problem returns, I'm set to troublshoot

Mitch R
Mitch R Ìbéèrè olóhun
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UPDATE. Problem still occurs, even in Safe-Mode. I really would like to see it fixed. I frequently clean-up email before forwarding.