How do I find out if an e-mail is undelivered?
I do not get a 'bounced back' e-mail in the event of an undeliverable message. Outlook used to have this, can it be set up on Thunderbird?
All Replies (9)
Hi, Bounce messages are generated by the server you're trying to send to, so you should get the same messages regardless of what client you're using. If you have reason to believe you're not getting bounce messages that you should, then let us know more details. We'd love to help. :)
Could you please provide information about what is making you think messages are not being delivered? That will help us determine what the cause of the problem is and what steps to take.
Let's start with something simple... Has he checked his spam folder?
Yes. Sorry for my tardy response. Chisi
I noticed that you referred to a feature in Outlook. Maybe you're referring to return receipts? That's a standard feature. In the Thunderbird compose window, go to Tools > Return Receipt. For more information, check out the following article: https://support.mozilla.org/en-US/kb/configuration-options-accounts#w_return-receipts-panel
It isn't return receipts I;m concerned about. For example if I send a message to a contact who unbeknownst to me has changed their address with Outlook I would get an automatic "bounce back' saying something like 'unknown address' or something. This does not happen with T'bird. thanks for your persistence. Chisi
Next time you're writing a message, go to Options in the menu and tick the box for Delivery Status Notifications.
If the servers involved support it, you should then get a delivery notice.
However, I don't think all the delivery failure notices are dependent on this setting. A message being deliverable (or not) is largely determined by the receiving server and has little to do with the client involved.