Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Èròjà atẹ̀lélànà yii ni a ti fi pamọ́ fọ́jọ́ pípẹ́. Jọ̀wọ́ béèrè ìbéèrè titun bí o bá nílò ìrànwọ́.

Firefox asking me to sign in every time I open it. How do I stop this?

  • 2 àwọn èsì
  • 1 ní ìṣòro yìí
  • 22 views
  • Èsì tí ó kẹ́hìn lọ́wọ́ Harlowz

more options

I’ve just started using Firefox ( literally one day ago) and I’m not sure about how it’s meant to work. This is driving me mental.

When I open the Firefox browser on my mac I get this pop up window every time

“Important News”

This installation of Firefox has a new profile . It does not share bookmarks, passwords, and user preferences with other installations of Firefox on this computer.

-Then I’m asked to sign in to my account . -Then a second window appears and I’m asked to fill out my password to continue to Firefox Sync.

-It asks if I want to save this log in which I say yes to but I’m always having to fill out my log in info anyway.

-A third window appears which after the first few times I now ignore as I completed this task on the first time I set up Firefox- so now I just close this window. This one says “This Firefox is connected. Send Firefox directly to your smart phone and sign up to complete set-up.” Asking me to fill in my mobile number.


    • All the above EVERY time I click on the Firefox browser.
    • Consequently I keep getting these emails notifying me of a new sign up.
    • How do I opt out of the constant “New sign-in to Firefox Lockwise “ emails?
    • Can you not use the browser without having to go through these multiple windows asking you to sign in ?
I’ve just started using Firefox ( literally one day ago) and I’m not sure about how it’s meant to work. This is driving me mental. When I open the Firefox browser on my mac I get this pop up window every time “Important News” This installation of Firefox has a new profile . It does not share bookmarks, passwords, and user preferences with other installations of Firefox on this computer. -Then I’m asked to sign in to my account . -Then a second window appears and I’m asked to fill out my password to continue to Firefox Sync. -It asks if I want to save this log in which I say yes to but I’m always having to fill out my log in info anyway. -A third window appears which after the first few times I now ignore as I completed this task on the first time I set up Firefox- so now I just close this window. This one says “This Firefox is connected. Send Firefox directly to your smart phone and sign up to complete set-up.” Asking me to fill in my mobile number. **All the above EVERY time I click on the Firefox browser. **Consequently I keep getting these emails notifying me of a new sign up. **How do I opt out of the constant “New sign-in to Firefox Lockwise “ emails? **Can you not use the browser without having to go through these multiple windows asking you to sign in ?

All Replies (2)

more options

This is a screen shot of the first window that appears after I open Firefox

more options

and these are the 2nd and 3rd windows (final) that appear , the 3rd is the one I ignore and close as I have already added my mobile number the first time.

This is super frustrating having to go through this every time I open Firefox.

Can someone please help me?

thanks