Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Èròjà atẹ̀lélànà yii ni a ti fi pamọ́ fọ́jọ́ pípẹ́. Jọ̀wọ́ béèrè ìbéèrè titun bí o bá nílò ìrànwọ́.

Bookmarks do not synch to my new computer. I have added a third computer with Windows 10 and installed FF. It doesw

  • 2 àwọn èsì
  • 1 ní ìṣòro yìí
  • 13 views
  • Èsì tí ó kẹ́hìn lọ́wọ́ steve.alexander001

more options

I have two computers using FF and the bookmarks synch between them. I have added a third new computer and the bookmarks synch from the new one to the old ones, but not vice versa. ie anything I create the new computer synchs to the old computers , but bookmarks from the old computers do not synch to the new computer.

This is very frustrating and I'm thinking of going back to chrome because if this issue. I've been trying to fix it for days.

I have two computers using FF and the bookmarks synch between them. I have added a third new computer and the bookmarks synch from the new one to the old ones, but not vice versa. ie anything I create the new computer synchs to the old computers , but bookmarks from the old computers do not synch to the new computer. This is very frustrating and I'm thinking of going back to chrome because if this issue. I've been trying to fix it for days.

All Replies (2)

more options

You can check for problems with the places.sqlite and favicons.sqlite files in the Firefox profile folder on the computer to do not sync the bookmarks.

You can open about:sync-log via the location bar to see if there is a recent log available. You can upload a recent log if the log is too big to put in a reply.

If you use Sync then best is to disconnect Sync temporarily during troubleshooting.

You can check for problems with the places.sqlite and favicons.sqlite files in the Firefox profile folder.

  • use "Verify Integrity" button on the "Help -> Troubleshooting Information" (about:support) page

In case errors are reported with "Verify Integrity" close and restart Firefox and retry.

If "Verify Integrity" cannot repair places.sqlite, rename/remove all places.sqlite and favicons.sqlite files in the Firefox profile folder. Firefox will rebuild places.sqlite and restore the bookmarks from a recent JSON backup in the bookmarkbackups folder.

  • keep a backup copy of places.sqlite in case a new places.sqlite database has to be created

See also:

You can use the button on the "Help -> Troubleshooting Information" (about:support) page to go to the current Firefox profile folder or use the about:profiles page.

more options

THank you for your help! I have decided this is just too much trouble for a browser - I have the same issue on my iPad. Browsers should be simple and not require this much work. I like Firefox but it is no longer working for me without a lot of effort.