Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Èròjà atẹ̀lélànà yii ni a ti fi pamọ́ fọ́jọ́ pípẹ́. Jọ̀wọ́ béèrè ìbéèrè titun bí o bá nílò ìrànwọ́.

My firefox crashes when starting up.

  • 1 èsì
  • 1 ní ìṣòro yìí
  • 1 view
  • Èsì tí ó kẹ́hìn lọ́wọ́ FredMcD

more options

Hi, I have a MacBook Pro running macOS 10.15 and when I go to open firefox I'm prompted with the crash splash screen. I've tried reinstalling firefox three times removing all firefox files from programs files but it still crashes. If anyone has any ideas I would greatly appreciate it. Thank you.

Hi, I have a MacBook Pro running macOS 10.15 and when I go to open firefox I'm prompted with the crash splash screen. I've tried reinstalling firefox three times removing all firefox files from programs files but it still crashes. If anyone has any ideas I would greatly appreciate it. Thank you.
Ìsopọ̀ yíyà aṣàfihàn

All Replies (1)

more options

Are you using Mac beta?

I suspect you have the same problem as https://support.mozilla.org/en-US/questions/1265998