Hi Kafreeman1076,

Sorry to hear about those problems with crashing and freezing. I take it you already looked into some of the knowledge based articles but I will link them just in case :

Troubleshooting article for crashing: Troubleshoot Firefox crashes (closing or quitting unexpectedly) {link}

Does it freeze/hang at startup? Firefox keeps crashing at startup {link}

Have you experienced crashes in Safe Mode?

If you have submitted crash reports then please post the IDs of one or more recent crash reports that start with "bp-".

• bp-xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx

You can find the report ID of recent crash reports on the "Help -> Troubleshooting Information" (about:support) page.

• click the "All Crash Reports" button on this page to open the about:crashes page and see all crash reports.

Alternatively you can open about:crashes via the location/address bar.

See also:

• https://support.mozilla.org/en-US/kb/Mozilla+Crash+Reporter