Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Èròjà atẹ̀lélànà yii ni a ti fi pamọ́ fọ́jọ́ pípẹ́. Jọ̀wọ́ béèrè ìbéèrè titun bí o bá nílò ìrànwọ́.

On some sites, clicking on a PDF results in opening on Google Drive, which shows gibberish.

  • 5 àwọn èsì
  • 2 ní àwọn ìṣòro yìí
  • 2 views
  • Èsì tí ó kẹ́hìn lọ́wọ́ McCoy

more options

On some sites, clicking on a PDF results in it being opened in Google Drive where it looks like gibberish. Firefox is ignoring the preference to open PDFs in Mac Preview. Opening in the Firefox PDF viewer also did not work.

The problem goes away if I disable "Google PDF Viewer" add-in.

On some sites, clicking on a PDF results in it being opened in Google Drive where it looks like gibberish. Firefox is ignoring the preference to open PDFs in Mac Preview. Opening in the Firefox PDF viewer also did not work. The problem goes away if I disable "Google PDF Viewer" add-in.
Ìsopọ̀ yíyà aṣàfihàn

Ọ̀nà àbáyọ tí a yàn

walrus549 said

If it is a plug-in problem, shouldn't the plug-in be fixed? Who is responsible for fixing it?

The developer of the add-on is responsible ....

You could try to contact them - under "More information" => Support Email :

https://addons.mozilla.org/en-US/firefox/addon/google-pdf-viewer/

Ka ìdáhùn ni ìṣètò kíkà 👍 0

All Replies (5)

more options

Sounds more like a plugin issue then a Browser issue. You should check the plugin settings.

more options

walrus549 said

The problem goes away if I disable "Google PDF Viewer" add-in.

Well, obviously that add-on is the problem, which isn't surprising, as it hasn't been updated in two years .....

https://addons.mozilla.org/en-US/firefox/addon/google-pdf-viewer/

more options

As an alternative to that extension, you can use a "bookmarklet" to open a currently displayed PDF in the Google Docs viewer on those occasions where you want to do that. A bookmarklet is a small script that you save on your Bookmarks Toolbar or Bookmarks Menu (anywhere convenient) and click like a toolbar button to run the script.

https://www.jeffersonscher.com/res/sumomarklets.html#gdocsview

more options

If it is a plug-in problem, shouldn't the plug-in be fixed? Who is responsible for fixing it?

more options

Ọ̀nà àbáyọ Tí a Yàn

walrus549 said

If it is a plug-in problem, shouldn't the plug-in be fixed? Who is responsible for fixing it?

The developer of the add-on is responsible ....

You could try to contact them - under "More information" => Support Email :

https://addons.mozilla.org/en-US/firefox/addon/google-pdf-viewer/