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Èròjà atẹ̀lélànà yii ni a ti fi pamọ́ fọ́jọ́ pípẹ́. Jọ̀wọ́ béèrè ìbéèrè titun bí o bá nílò ìrànwọ́.

Update to v 68.2.2 gets part way through then hangs, despite uninstall, fresh install

  • 2 àwọn èsì
  • 0 ní àwọn ìṣòro yìí
  • 3 views
  • Èsì tí ó kẹ́hìn lọ́wọ́ Wayne Mery

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The update to this version gets as far as the screenshot and then display "applying update" and that's as far it gets. I have uninstalled and reinstalled, no joy. I am using AVGfree and tried adding Thunderbird as an exception, no joy

The update to this version gets as far as the screenshot and then display "applying update" and that's as far it gets. I have uninstalled and reinstalled, no joy. I am using AVGfree and tried adding Thunderbird as an exception, no joy
Ìsopọ̀ yíyà aṣàfihàn

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Backup the dir that has your user profile & email. Then uninstall tb and include user data. reinstall from scratch the latest and restore your backed up profile data..

Ti ṣàtúnṣe nípa Owners Gamer

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To restore your functionality, did you do only reinstall the program? Or did you also restore your profile data?