Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Èròjà atẹ̀lélànà yii ni a ti fi pamọ́ fọ́jọ́ pípẹ́. Jọ̀wọ́ béèrè ìbéèrè titun bí o bá nílò ìrànwọ́.

Firefox Syncing freezing on new Android phone connected to Sync on PC which works fine

  • 4 àwọn èsì
  • 2 ní àwọn ìṣòro yìí
  • 21 views
  • Èsì tí ó kẹ́hìn lọ́wọ́ Figureguy

Figureguy
Figureguy
more options

Good evening. I am currently running FF 73.0 64 bit on my PC. When I hit sync it rotates for about 3 seconds and then seems to complete. I just purchased a new Android Phone Samsuns a10e using Android 9. I have Firefox's current version on my phone. When I log into the phone it constantly says I am logged in but when I go to Sync it seems to be frozen at 'Syncing...' and says last sync 'never.' A little while ago I uninstalled and reinstalled FF on Android and before I did that it still said Syncing but instead of never it showed 'last synced:1 minute ago, then 2, then 3 all the while still saying 'Syncing.' If I disconnect and sign back into the Android version it says this Firefox is connected and a pop on my PC says it is connected to the phone's Firefox. However if I open settings again and click on my account on the phone it automatically starts syncing and says never like it never had before. I do not have it set to 'Sync only over wifi' so I am stumped. Any help would be appreciated

Good evening. I am currently running FF 73.0 64 bit on my PC. When I hit sync it rotates for about 3 seconds and then seems to complete. I just purchased a new Android Phone Samsuns a10e using Android 9. I have Firefox's current version on my phone. When I log into the phone it constantly says I am logged in but when I go to Sync it seems to be frozen at 'Syncing...' and says last sync 'never.' A little while ago I uninstalled and reinstalled FF on Android and before I did that it still said Syncing but instead of never it showed 'last synced:1 minute ago, then 2, then 3 all the while still saying 'Syncing.' If I disconnect and sign back into the Android version it says this Firefox is connected and a pop on my PC says it is connected to the phone's Firefox. However if I open settings again and click on my account on the phone it automatically starts syncing and says never like it never had before. I do not have it set to 'Sync only over wifi' so I am stumped. Any help would be appreciated

Ọ̀nà àbáyọ tí a yàn

Hi

It sounds like Firefox Sync is working fine.

Outside of you manually triggering a sync to happen, Firefox for Android will try to sync when it starts and when actions like saving a bookmark happen.

Ka ìdáhùn ni ìṣètò kíkà 👍 0

All Replies (4)

Paul
Paul
  • Moderator
  • Top 10 Contributor
more options

Hi

In the Sync options do you have web browsing history selected?

Figureguy
Figureguy Ìbéèrè olóhun
more options

Thank you SO much for replying. I didn't think I would get any help with this.

I had bookmarks, history and logins selected.

Also, when I first pulled up the page it said Last synced: 6 hours ago.

Then it changed to Sync now Last synced: 0 minutes ago

Now it just said Last synced: 1 minute ago

These are changing in real time on the screen.

I know I don't need history so I unchecked that now as I just want recent bookmarks and logins.

Changed to Last sync: 2 minutes ago

For the heck of it I unchecked history and told it to Sync now

It said Syncing for 2 seconds and was greyed out and now says Last synced: 0 minutes ago.

Now last synced: 1 minute ago

Very confused indeed.

Thanks for any help you can give me with this matter.

Paul
Paul
  • Moderator
  • Top 10 Contributor
more options

Ọ̀nà àbáyọ Tí a Yàn

Hi

It sounds like Firefox Sync is working fine.

Outside of you manually triggering a sync to happen, Firefox for Android will try to sync when it starts and when actions like saving a bookmark happen.

Figureguy
Figureguy Ìbéèrè olóhun
more options

Thank you for your help. One last question if you don't mind. Whenever I clear recent history in Firefox there are pages that do not clear. I do not have bookmarks associated with these so I don't see why they wouldn't and I am not sure what to do in my profile to remove them. I would appreciate it. Thanks and have a good day.