Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Èròjà atẹ̀lélànà yii ni a ti fi pamọ́ fọ́jọ́ pípẹ́. Jọ̀wọ́ béèrè ìbéèrè titun bí o bá nílò ìrànwọ́.

"Open Message in Conversation" not shown in old messages right click menu after reindex

  • 2 àwọn èsì
  • 1 ní ìṣòro yìí
  • 10 views
  • Èsì tí ó kẹ́hìn lọ́wọ́ NVK

more options

OS: Windows 10 TB Ver: 68.5.0 (32 bit)

I was facing issue of shows some other Conversation when I choose "Open Message in Conversation". So on googling, it was suggested to reindex by delete .msf files and restart firefox.

After doing same, my original issue does not resolve but trapped in new issue of "Open Message in Conversation" not shown on right click menu. New messages received after reindex showing "Open Message in Conversation" properly, hence issue with messages before reindexing.

I am using default theme, and no any addons. I tried with safe mode but issue remain same.

any help appreciated.

OS: Windows 10 TB Ver: 68.5.0 (32 bit) I was facing issue of shows some other Conversation when I choose "Open Message in Conversation". So on googling, it was suggested to reindex by delete .msf files and restart firefox. After doing same, my original issue does not resolve but trapped in new issue of "Open Message in Conversation" not shown on right click menu. New messages received after reindex showing "Open Message in Conversation" properly, hence issue with messages before reindexing. I am using default theme, and no any addons. I tried with safe mode but issue remain same. any help appreciated.
Ìsopọ̀ yíyà aṣàfihàn

Ọ̀nà àbáyọ tí a yàn

Is global indexing switched off?

Check it is switched on: Menu app icon > Options > Options > Advanced > 'General' tab select: 'Enable Global Search and Indexer'

If still no ioy, Exit Thunderbird delete the 'global-messages-db.sqlite' file See info: https://support.mozilla.org/en-US/kb/rebuilding-global-database

Start Thunderbird.

Ka ìdáhùn ni ìṣètò kíkà 👍 1

All Replies (2)

more options

Ọ̀nà àbáyọ Tí a Yàn

Is global indexing switched off?

Check it is switched on: Menu app icon > Options > Options > Advanced > 'General' tab select: 'Enable Global Search and Indexer'

If still no ioy, Exit Thunderbird delete the 'global-messages-db.sqlite' file See info: https://support.mozilla.org/en-US/kb/rebuilding-global-database

Start Thunderbird.

more options

Exit Thunderbird and delete the 'global-messages-db.sqlite' file from profile resolve my both issue.

Thank you.