Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Èròjà atẹ̀lélànà yii ni a ti fi pamọ́ fọ́jọ́ pípẹ́. Jọ̀wọ́ béèrè ìbéèrè titun bí o bá nílò ìrànwọ́.

Migrating to Thunderbird Mail

  • 1 èsì
  • 2 ní àwọn ìṣòro yìí
  • 5 views
  • Èsì tí ó kẹ́hìn lọ́wọ́ sfhowes

dchuck52
dchuck52
more options

I have a Firefox account. I have downloaded Thunderbird Mail. I am trying to migrate from Outlook to Thunderbird. I cannot. I have verified my login credentials by logging in and out of Outlook online. I have compared and verified the mail settings that Mozilla provided against those in Outlook settings. Yet, I cannot log in to Outlook Mail using Thunderbird. Has anyone else encountered/solved this issue. I'm attempting to migrate a @live.com account. What am I doing wrong?

I have a Firefox account. I have downloaded Thunderbird Mail. I am trying to migrate from Outlook to Thunderbird. I cannot. I have verified my login credentials by logging in and out of Outlook online. I have compared and verified the mail settings that Mozilla provided against those in Outlook settings. Yet, I cannot log in to Outlook Mail using Thunderbird. Has anyone else encountered/solved this issue. I'm attempting to migrate a @live.com account. What am I doing wrong?

Ọ̀nà àbáyọ tí a yàn

What are the settings you applied? They should be: incoming outlook.office365.com on port 993 (IMAP) or 995 (POP), SSL/TLS, outgoing smtp.office365.com on port 587, STARTTLS; authentication = normal password, User Name = email address. If you have 2-step verification on the account, use an app password instead of the account password. Disable a VPN if you have one.

Ka ìdáhùn ni ìṣètò kíkà 👍 1

All Replies (1)

sfhowes
sfhowes
  • Top 25 Contributor
more options

Ọ̀nà àbáyọ Tí a Yàn

What are the settings you applied? They should be: incoming outlook.office365.com on port 993 (IMAP) or 995 (POP), SSL/TLS, outgoing smtp.office365.com on port 587, STARTTLS; authentication = normal password, User Name = email address. If you have 2-step verification on the account, use an app password instead of the account password. Disable a VPN if you have one.