Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Èròjà atẹ̀lélànà yii ni a ti fi pamọ́ fọ́jọ́ pípẹ́. Jọ̀wọ́ béèrè ìbéèrè titun bí o bá nílò ìrànwọ́.

Cannot open American Airlines web site

  • 1 èsì
  • 1 ní ìṣòro yìí
  • 1 view
  • Èsì tí ó kẹ́hìn lọ́wọ́ Eve

more options

I cannot open the American Airlines web site (aa.com) using Firefox on my Windows 10 laptop. When I try, I get "Service Unavailable - DNS failure The server is temporarily unable to service your request." I have previously opened the aa.com site successfully using Firefox, but have now been unable for the last 3 days.

I can open aa.com easily and successfully using Chrome and Edge on my laptop, and Firefox, Safari and the American Airlines app on my iPhone, so the problem is NOT with American Airlines.

I cannot open the American Airlines web site (aa.com) using Firefox on my Windows 10 laptop. When I try, I get "Service Unavailable - DNS failure The server is temporarily unable to service your request." I have previously opened the aa.com site successfully using Firefox, but have now been unable for the last 3 days. I can open aa.com easily and successfully using Chrome and Edge on my laptop, and Firefox, Safari and the American Airlines app on my iPhone, so the problem is NOT with American Airlines.

All Replies (1)

more options

I would check if your DNS is set to "DNS over HTTPS" and disable it if so, or enable it if not. see this article:

https://support.mozilla.org/en-US/kb/firefox-dns-over-https#w_risks