Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Èròjà atẹ̀lélànà yii ni a ti fi pamọ́ fọ́jọ́ pípẹ́. Jọ̀wọ́ béèrè ìbéèrè titun bí o bá nílò ìrànwọ́.

spam filters

  • 1 èsì
  • 1 ní ìṣòro yìí
  • 8 views
  • Èsì tí ó kẹ́hìn lọ́wọ́ Wayne Mery

more options

Hi.

The enterprise adopted Thunderbird almost 2 years ago. Since then my secuity configurations is on "Enable adaptative junk filter logging". But it never learn nothing. It is so dumb. I received 10 times the same email with same subject and never mark it as spam, never take it to the junk folder.

Realy a filter that doesn't filter anything.

Hi. The enterprise adopted Thunderbird almost 2 years ago. Since then my secuity configurations is on "Enable adaptative junk filter logging". But it never learn nothing. It is so dumb. I received 10 times the same email with same subject and never mark it as spam, never take it to the junk folder. Realy a filter that doesn't filter anything.

All Replies (1)

more options

Your log file is empty because it only records messages that have been detected as junk, and you say no messages have gone to your junk folder.

See https://support.mozilla.org/en-US/kb/thunderbird-and-junk-spam-messages#w_training-the-junk-filter - please notice that you must mark many messages as Junk as well as many messages as NOT junk.

Also, the filter is algorithmic - it doesn't remember a specific address or message as previously being junk but instead gathers characteristics and make decisions based on the total collection of characteristics. You may find in some cases the only way to "kill" certain messages is to create your own filter as mentioned at https://support.mozilla.org/en-US/kb/thunderbird-and-junk-spam-messages#w_if-you-still-have-trouble-blocking-messages

Lastly, it is suggested that you enable the whitelist capability.